1267 Pretorius street , Hatfield, Pretoria, Gauteng, 0084, ZA

012 423 3360

012 423 3360

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National Debt Connection

National Debt ConnectionNational Debt ConnectionNational Debt Connection

Welcome

Welcome Welcome

Experience Exceptional Customer Service with National Debt Connection Call Centre

At National Debt Connection, we understand the importance of customer satisfaction. Our team of highly trained agents will provide personalized support to your customers. With our advanced technology and commitment to excellence, you can trust us to represent your brand with the utmost professionalism. Contact us today to learn more about how we can help your business succeed.

Contact Us

About us

National Debt Connection (Pty) Ltd (NDC) is a  successful  and professional Debt Collections company, registered with the Council for Debt Collectors; the governing body for debt collectors and debt collection companies throughout South Africa.  NDC originated in 2006 from its then parent company I-Com Services (Pty) Ltd, with one purpose; to change the way in which collection agencies operate. 


With  extensive experience in the debt collection industry we service clients in various sectors, with several services that we offer. 

  

At NDC we practice the Lean Six Sigma methodology, which is why we understand the increased demand for more services designed to:

- Reduce bad debt write-offs.

- Efficient and cost-effective collection services both to our clients and the debtors.

- Increase operational efficiency and cash flow.

- Set-up a proper analysis of the purchased price for selling your debt.


NDC is a progressive financial recoveries company. Our team is result-driven which is evident through our continued rewarding relationships with our Clients.

Services

1. Debtor Management

 We are able to offer our clients a complete end-to-end credit management and debt recovery solution- one that lasts. Collection efforts are firstly based on a non-legal method of negotiations and payment mechanisms which is then followed by the prescribed routes (depending on the type of debt as well as Client's criteria.


Our in-house collections system enables us to stay up to date with current and impending technological trends. The system caters for all aspects involved in the debt collection process ranging from the financial management of the accounts to a state- of- the- art contact centre management module, as well as efficient reporting on account progress and status’.   As we outsource the bear-minimum, we can provide the best pricing for the best services. We like to be in control!

  

As a result, this service includes the following:


- Administration Order Management

- Data Verification/Tracing

- SMS Campaigns

- Email Campaigns 

- Tracing

2. Purchasing debtors’ books

Our professional team of expertise offers a free analysis and value proposition on your outstanding collectable debtors’ book. Hereafter a detailed purchase offer will be presented based on the analysed data. Upon acceptance of the offer, the purchased price will be paid, and the account handover process will be finalised. 

  

PURCHASING OF DEBT – WHAT DOES THIS MEAN?


Your first thoughts are probably - This is too good to be true! Well, the answer is simple, this is exactly as easy as it sounds!

Before turning a blind eye, ask yourself the following questions:


- Do you know what your annual provision for bad debt is?

- Did you know that you can sell your bad debt? 


You shouldn’t have to write off bad debt as a result of too much complexity and effort when it comes to recovering debt from debtors.

We understand all too well that consumers with bad debts cause numerous headaches! Usually, medical practices appoint attorneys to collect these debts, resulting in costly fees, prolonged collection processes and uncertainty on recoverability. 


Through buying your debtors book, we take the risk whilst you unlock cash immediately. We make use of industry specialists for the analysis of debt portfolios in order to accurately price and make an offer on your book. We will gladly share and discuss the results with you and make an offer to purchase the book.


Please refer to our company portfolio for more information

NDC profile 2025 (pdf)

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PRESCRIPTION OF DEBT

COMMENCEMENT OF THE NATIONAL CREDIT AMENDMENT, 2014 (ACT NO.19 OF 2014)


 The National Credit Amendment Bill has been adopted by the National Assembly and became effective on 13 March 2015.  


Find out more

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Better yet, contact us to come see you.

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National Debt Connection

1267 Pretorius Street, Hatfield, Pretoria, South Africa

012 423 3360

Office Hours

Open today

08:00 – 16:30

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