National Debt Connection (Pty) Ltd (NDC) is a professional debt collections company, registered with the Council for Debt Collectors; the governing body for debt collectors and debt collection companies throughout South Africa. NDC originated in 2006 from its then parent company I-Com Services (Pty) Ltd, with one purpose; to change the way in which collection agencies operate.
With 12 years’ experience in the debt collection industry we service Clients in the following sectors:
We are able to offer our Clients a complete end-to-end credit management and debt recovery solution from data management to legal services or any specific part thereof. Our service offering includes:
• Debtor Management
• Soft & Legal Collections
• Nationwide Panel of Attorneys
• Legal Services
• Administration Order Management
• Deceased Estate Management
• Data Verification/ Tracing
• Management Information System (MIS)
NDC is a progressive financial recoveries company. Our team is result-driven which is evident through our continued rewarding relationships with our Clients.
We specialise in collections on purchased books, corporate debt and external client debts from various industries. Our extensive collection process starts as soon as handovers are received. Our information technology and tracing ability plays a key role in the success of our collections.
Our in-house collections system enables us to stay up to date with current and impending technological trends. The system caters for all aspects involved in the debt collection process ranging from the financial management of the accounts to a state- of- the- art contact centre management module, as well as efficient reporting on account progress and status’. Collection efforts are firstly based on a non-legal method of negotiations and payment mechanisms which is then followed by the prescribed legal routes depending on the type of debt as well as Client criteria. Our range of industries collected for include: Financial services, corporate debt, medical debt and more...
Our web- based collection system can manage contact centre based collections, as well as legal collections. We offer a comprehensive, scalable collections system using the latest technology.
Services related to debt collection available through the system include:
3. Debit Order Facility
4. Tracing Service
5. Verification of Legal Documents
6. Document Management
7. Query Management System
8. Financial Management of Accounts
A dedicated and skilled tracing team ensures that even the most difficult of tracing tasks are successfully completed, to assure that agents do not waste time trying to get hold of debtors. This system is integrated with the collections- and benefit recovery system to guarantee seamless transfers between departments, without interruption of the workflow. We make use of multiple tracing platforms to maximise our tracing success.
COMMENCEMENT OF THE NATIONAL CREDIT AMENDMENT, 2014 (ACT NO.19 OF 2014) The National Credit Amendment Bill has been adopted by the National Assembly and became effective on 13 March 2015.